White-label taxi app

Your fleet.
Your brand.
A real product behind it.

One branded mobile app for passengers and drivers, quick permission-aware operations inside the app, and a full web admin panel for your team. Modernize the fleet without asking everyone to juggle separate apps.

A taxi driver in Amman holding a phone showing Arabic driver mode in the unified Waslni app
Scoped
Launch plan based on configuration, approvals, testing, and store review
8 bundled
Interface languages; tenants expose only configured languages
Per tenant
Services, fares, forms, roles, payments, and App Experience
1 app
Passenger and driver modes in one mobile product
By Waslni Editorial TeamPublished · Last updated · 8 min readWhite-label taxi

Many taxi fleets still combine phone bookings, dispatcher knowledge, and manual coordination. Those practices may work locally, but customers increasingly expect a fare estimate, a visible driver location, clear payment choices, and support through a mobile experience.

Modernizing a fleet is not just a matter of replacing the booking screen. The operator also needs driver onboarding, dispatch, phone-booking support, permissions, settlement records, Arabic content, and reporting that match the way the business actually runs.

Waslni is the white-label taxi platform for the middle path: keep the dispatchers who know your city, keep cash as a primary payment method, and add one modern mobile app that switches between passenger and driver modes. Permission-aware operational tools are available inside the app for quick action, while the full web admin panel handles configuration, reporting, roles, and day-to-day control.

What the platform includes

One app.
One fleet.

Passengers and drivers use the same branded mobile app in different modes. Your team gets quick operational controls in-app and the full administration workspace on the web.

01 / Passenger mode

A branded passenger experience

Passengers book from the same iOS and Android app your drivers use. It supports address search, fare estimates, cash and configured digital payment methods, in-app chat, safety tools, ratings, and favourite places in Arabic or English.

02 / Driver mode

Driver tools in the same app

A driver signs in to the same app and sees the driver experience: online status, trip requests, navigation, earnings, and the admin-composed registration and document flow. No second app to install or maintain.

03 / Administration

In-app operations + full web admin

Authorized staff can reach quick operational tools from inside the app. The web admin panel provides the full workspace for fleet activity, requests, reports, settlements, service types, permissions, and business configuration.

Why fleets pick Waslni

Four lines
that matter

The product fits the way MENA fleets actually run, not the way a Silicon Valley startup imagined fleets run.

01

A staged upgrade from radio + PBX

The phone-booking workflow can preserve a familiar dispatcher role while app-based records are introduced. Measure booking time, errors, missed work, and support load in the fleet’s pilot instead of assuming a universal speed gain.

02

Cash + cards + wallets

Waslni records cash trips in the driver wallet so the operator can reconcile collected cash against the chosen settlement cycle. Card and wallet methods can be enabled through a supported integration after the merchant account and tenant are configured.

03

Designed for growing fleets

The same tenant configuration supports an operator starting in one service area and expanding its team, services, and operating rules over time.

04

Configurable driver onboarding

Admins compose registration sections, required fields, and document requests by service type. Your team reviews submissions from the admin panel; local licensing and regulatory approval remain the operator’s responsibility.

Operations features

Built for the way
dispatchers actually work

The operator console is designed to make frequent dispatch tasks quick while keeping the complete configuration and reporting workspace on the web.

Phone booking

Phone-booking workflow

A dispatcher records the caller and pickup, then follows the configured assignment workflow. Demonstrate the exact steps and exception handling with your own operating roles.

Geofences

Service-area controls

Configure operating geography and city pricing rules, then test boundary pickup, destination, assignment, and fallback behaviour in the deployed setup.

Settlement

Finance and settlement records

Review the cash, commission, digital-payment, adjustment, and payable data available in the configured deployment. Finance should approve the reconciliation and export process actually demonstrated.

Peak hours

Multiple peak windows per day

Configure surge multipliers per day-of-week, per time-of-day, per service type. Friday-evening Cairo is not the same as Tuesday-morning Ramallah.

Wallet

Driver + rider wallet controls

Wallet visibility and payment providers depend on configuration. Test top-up or cash-out only where implemented, and verify gateway reconciliation and adjustment audit evidence with finance.

i18n

Arabic-first customer experience

The mobile experience supports Arabic right-to-left (RTL) layouts alongside the platform’s other bundled languages. Customer-facing content can be localized for the market you operate in.

Buy vs. build

Old-school clone
vs. Waslni

The honest comparison.

Feature
Taxi clone script
One-time licence, you maintain
Waslni
Hosted, MENA-first, configurable
Cost model
One-time licence, you maintain
Hosted SaaS, per-trip fee
Passenger and driver modes in one mobile app
Varies
Phone-booking shortcut for call-in customers
Sometimes
Arabic admin + Arabic receipts
Partial
Full
Supported MENA payment integrations
Configured per tenant
Cash as a first-class payment method
Add-on
Document workflow for driver compliance
Limited
Maintained shared product
Launch planning
Depends on the vendor
Scoped to operator readiness and external approvals
Fleet acceptance script

Test the migration,
with real taxi work

Use these scenarios in a controlled shift and attach the booking ID, evidence, result, owner, and blocking decision.

01 /
Scenario 01

Phone, app, and dispatcher booking

Create equivalent bookings through every retained channel; verify identity, pickup, service type, fare rule, assignment, notifications, cancellation, and support hand-off.

02 /
Scenario 02

Driver and vehicle lifecycle

Test registration fields, document review, service eligibility, availability, offer acceptance, navigation hand-off, completion, earnings display, and suspension.

03 /
Scenario 03

Money and exceptions

Test only configured methods. Trace cash and digital records through success, failure, cancellation, adjustment, refund where supported, and the finance reconciliation evidence actually available.

04 /
Scenario 04

Shift close and rollback

Compare old and new records, assign every mismatch, confirm support and incident contacts, and rehearse how the fleet returns to the fallback workflow.

Controlled launch

From kickoff
to public rides

A staged process shaped around your fleet, market, approvals, and operating readiness.

01 /
Step 1

Brand + tenant + cities

Share the brand kit and target service areas. We provision the tenant, subdomain, admin access, and initial geographic configuration.

02 /
Step 2

Fares + commissions + service types

Your operations lead configures the fleet’s service types, fare formulas, commissions, peak windows, and the App Experience that customers see.

03 /
Step 3

Driver onboarding + controlled pilot

Invite a pilot group sized for your service area. Drivers sign in through the same app, submit the configured fields and documents, and your team reviews them from the operational tools or web admin panel.

04 /
Step 4

Store submission + public readiness

Submit the branded app through your developer accounts, validate dispatch and support workflows, and move to public launch after operational checks and store approval.

Operator questions

Plain answers.
No oversell.

01 /

What is a white-label taxi app?

“White-label” means the product is presented under your fleet’s identity rather than the software vendor’s. Waslni provides one branded iOS and Android app with passenger and driver modes, plus permission-aware in-app operations and a full web admin panel.

02 /

Can we launch rides only, delivery only, or both?

Yes. App Experience settings let the operator choose a rides-first, delivery-first, rides-only, delivery-only, or combined experience. This keeps the same platform useful for a taxi fleet, a delivery business, or a super-app combining transport and marketplace services.

03 /

We still take most bookings by phone. Does this fit?

Yes, and it is one of the most common starting points. The operator console has a phone-booking shortcut: dispatcher types name + phone + pickup address, the system finds the nearest driver, the ride starts. Your dispatchers transition from radio to console without retraining.

04 /

Can drivers settle in cash?

Yes. Cash is a first-class payment method. The app calculates the fare; the driver collects cash; the platform records it in the driver wallet; at end-of-shift or end-of-week the settlement run reconciles cash collected against platform commission owed. Cards and wallets process through your gateway in parallel.

05 /

How long does it take?

Timing depends on brand assets, developer accounts, gateway approval, local licences, data preparation, testing, and store review. We confirm the timeline after those dependencies are scoped.

06 /

What payment gateways are supported?

The current platform integrations include Lahza for Palestine and Fawry, Kashier, and Paymob for Egypt. Availability depends on the operator’s merchant account and configuration; gateways for another country require a separate technical and commercial review.

07 /

What about regulators?

The platform helps you collect driver registration data, request documents, and keep operational records. The operator remains responsible for local transport licences, data-protection obligations, and advice from the relevant authorities; Waslni is a software provider, not a transport regulator or legal adviser.

Ready when you are

Spin up a
demo fleet today

Explore the unified mobile app, permission-aware operational tools, and the full web admin panel in the demo environment.

White-label taxi app — Waslni